Get in touch with us today! Call us toll-free at 1.800.711.3235 or email us at contact@labtechsupport.com
we provide
Expert OEM repair service and support on a wide range of LC/MS/MS & HPLC or UPLC
We offer a range of Service Plan options to suit your needs and budget best while ensuring your peace of mind.
Choose from our all-inclusive full-service plans – including all parts, labour, service engineer travel, lodging, and shipping – to custom plans, PM-only plans, or repairs and maintenance only as needed.
Best fit Best value
OEM Compliant Parts
All parts and components are fully OEM compliant and compatible with your original instrument factory specifications.
Our strict manufacturing standards ensure the highest levels of quality and durability and all products must meet our stringent live testing requirements.
Our Customers are Happy
I have typically avoided service contracts throughout most of my career, probably due to bad experiences. I must say that Lab Tech Support has caused me to re-evaluate my thoughts on this subject.
Simple excellent service.
J.K.T
Their team is extremely knowledgeable, phone support/diagnosis of issues has been fast and accurate, and they have provided extremely valuable advice on how to keep our instrument producing the best possible data.
J.C.
As I'm sure you're aware, the cost of their coverage is completive relative to vendor service agreements (in fact, it was price hikes from Sciex that led us to seek out Lab Tech Support in the first place). Now, not only have I been extremely happy with the service from Lab Tech Support, but their terrific team has also helped us become a more advanced user of our instruments.
S.B.
we’re here to Answer all your questions
You ask, we listen.
How Much does it Cost to inspect instrument?
Only Lab Tech Support instrument inspection is included with any service contract.
Can Remote Log In Solve Instrument Problem
90% of the time, instrument issues can be resolved with remote support. But there is always 10%, which is usually when instruments require deep cleaning or parts replacement.
Can I talk with your service team before any commitment to the service contract agreement?
Yes, we are waiting for your call. 800.711.3235 or email us support@labtechsupport.com
can we try some of your consumables for our HPLC before buying
YES. Our customers are happy with our consumables. Please call us 800.711.3235 or email us contact@labtechsupport.com We would need your model and the serial number of the instrument.