Build Your Career. Make an Impact. Keep Science Moving Forward.
A career at Lab Tech Support means joining a growing team of skilled professionals committed to delivering exceptional service to laboratories and scientists. Our people combine technical expertise, customer commitment, precision, and an entrepreneurial mindset to solve problems and keep critical analytical instruments performing at their best.
We provide specialized services and support for mass spectrometry, LC-MS/MS, HPLC/UPLC, nitrogen generation, and other analytical laboratory systems. Our vision is ambitious: to become one of the world’s most trusted independent partners for analytical instrument service and support.
As we continue to expand, we are looking for people who want more than just a job. We want professionals who are ready to take ownership, develop their expertise, solve challenging technical problems, and grow with us.
Your Work Makes a Difference
Behind every instrument we maintain is a laboratory depending on reliable results. Behind that laboratory may be scientists developing new medicines, testing critical products, advancing research, or solving complex problems.
That means the work our team performs matters.
Whether you are servicing instruments in the field, troubleshooting complex technical issues, supporting customers remotely, managing operations, or helping grow our organization, your contribution directly supports our customers’ success.
Who We Are
We are building a culture based on integrity, technical excellence, accountability, teamwork, and customer commitment. We believe great companies are built by people who are trusted to think, contribute, and take ownership of their work.
We do the right thing, pursue excellence with precision and urgency, support one another, welcome new ideas, and continuously look for better ways to serve our customers.
Most importantly, we succeed together.
Grow With Us
At Lab Tech Support, your development matters. We want our employees to continually strengthen their technical knowledge, expand their responsibilities, and build meaningful careers.
As our organization grows across new markets, our people have opportunities to learn, lead, take on new challenges, and help shape the future of the company.
Our Benefits
Benefits are structured regionally and may vary by position and location. Depending on eligibility, benefit programs may include medical and prescription coverage, dental and vision insurance, life and disability benefits, family leave, professional development, technical training, and other employee support programs.
BE PART OF SOMETHING BIGGER.
If you are passionate about technology, science, problem-solving, and exceptional customer service, we want to hear from you.
Bring Your Skills. Build Your Expertise. Grow Your Career.
Build Your Future With Lab Tech Support.
We are constantly looking for skilled, talented individuals to continue our success as a leading and innovative company. If there is no open position in your geographical region at this time, please feel free to submit a resume for future consideration.
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Field Service Engineer (Sciex MS) - USA Only
📍 Location: United States (Nationwide – must be based in the U.S.)
🕒 Employment Type: Full-Time
Position Overview:
We’re seeking an experienced Mass Spectrometry Service Engineer with hands-on expertise in SCIEX LC-MS/MS systems. This position requires a candidate currently located and eligible to work in the United States. You’ll perform installation, preventive maintenance, troubleshooting, and repair of mass spectrometers and related peripherals.
Key Responsibilities:
Perform on-site and remote service for SCIEX mass spectrometers (3200, 4000, 4500, 5500, 6500, QTRAP series, etc.)
Diagnose and resolve hardware, vacuum, and electronics issues.
Conduct system qualifications (IQ/OQ/PQ) and preventive maintenance visits.
Support customers with instrument setup, tuning, and performance optimization.
Collaborate with internal technical teams to ensure exceptional customer support.
Maintain accurate service documentation and reports.
Qualifications:
3+ years of experience with SCIEX LC-MS/MS instruments.
Strong understanding of mass spectrometry and LC principles.
Experience with Shimadzu, Agilent, or Waters HPLC systems a plus.
Excellent troubleshooting and communication skills.
Must be based in the United States and authorized to work.
Willingness to travel regionally as needed.
Why Join LabTechSupport:
Competitive salary and benefits package.
Opportunities for ongoing technical training and career growth.
Work with a supportive, expert-driven service team.
Be part of a company that values precision, reliability, and collaboration.
📧 To Apply:
Send your resume and cover letter to hr@labtechsupport.com
Please include “Mass Spectrometry Service Engineer Application” in the subject line.