Working at Lab Tech Support means joining a global network of passionate people who deliver superior customer service. Our entrepreneurial spirit is the key to bringing quality and safety to life helping our customers power ahead
Careers
A career with Lab Tech Support means you will be applying your skills and expertise to ensure the quality and safety of products and services used by millions worldwide. We are a leading provider of Analytical Services, mass spectrometers, high-pressure liquid chromatography and nitrogen generators. Our vision is to become the world’s most trusted partner for instrument service, and we offer people the chance to make an impact with attractive growth opportunities on a global scale.
In a world where a company’s success depends on its reputation for quality, safety, and socially responsible products and processes, Lab Tech Support employees make a difference. Whether testing in the lab or field, engaging with customers or helping our operations run smoothly, every role is essential to delivering Total Quality Assurance to our customers.
Who We Are
- We are a global family that values diversity.
- We always do the right thing with precision, pace and passion.
- We trust each other and have fun winning together.
- We own and shape our future.
- We create sustainable growth.
Our Benefits
You will access a wide range of core and supplemental benefits and programs as a Lab Tech Support. Our plans are managed regionally to ensure that you receive competitive benefits including but not limited to:
- Medical, prescription drug, dental and vision insurance plans
- Medical insurance support plans
- Life and disability benefits
- Family leave
We are constantly looking for skilled, talented individuals to continue our success as a leading and innovative company. If there is no open position in your geographical region at this time, please feel free to submit a resume for future consideration.
Field Service Engineer (Sciex MS) - USA Only
📍 Location: United States (Nationwide – must be based in the U.S.)
🕒 Employment Type: Full-Time
Position Overview:
We’re seeking an experienced Mass Spectrometry Service Engineer with hands-on expertise in SCIEX LC-MS/MS systems. This position requires a candidate currently located and eligible to work in the United States. You’ll perform installation, preventive maintenance, troubleshooting, and repair of mass spectrometers and related peripherals.
Key Responsibilities:
Perform on-site and remote service for SCIEX mass spectrometers (3200, 4000, 4500, 5500, 6500, QTRAP series, etc.)
Diagnose and resolve hardware, vacuum, and electronics issues.
Conduct system qualifications (IQ/OQ/PQ) and preventive maintenance visits.
Support customers with instrument setup, tuning, and performance optimization.
Collaborate with internal technical teams to ensure exceptional customer support.
Maintain accurate service documentation and reports.
Qualifications:
3+ years of experience with SCIEX LC-MS/MS instruments.
Strong understanding of mass spectrometry and LC principles.
Experience with Shimadzu, Agilent, or Waters HPLC systems a plus.
Excellent troubleshooting and communication skills.
Must be based in the United States and authorized to work.
Willingness to travel regionally as needed.
Why Join LabTechSupport:
Competitive salary and benefits package.
Opportunities for ongoing technical training and career growth.
Work with a supportive, expert-driven service team.
Be part of a company that values precision, reliability, and collaboration.
📧 To Apply:
Send your resume and cover letter to hr@labtechsupport.com
Please include “Mass Spectrometry Service Engineer Application” in the subject line.