Preventative Maintenance (PM) for Your Mass Spectrometer, HPLC/UPLC & N₂ Gas Generator
At Lab Tech Support, preventative maintenance is about more than completing a checklist—it is about protecting your instruments, maximizing uptime, and maintaining reliable performance.
Our experienced service engineers provide comprehensive PM services for mass spectrometers, HPLC/UPLC systems, and N₂ gas generators. Each service is carefully structured to identify potential problems early, replace or service critical components, verify system performance, and help prevent unexpected downtime.
Every PM visit follows a comprehensive three-stage process: Pre-PM, During-PM, and Post-PM. From initial inspection and performance evaluation through maintenance, testing, and final documentation, we make sure your system receives the attention it needs to perform at its best.
The tables below outline the key tasks and services included throughout our preventative maintenance process.
Prevent Problems. Maximize Uptime. Protect Your Investment.
Every member of the Lab Tech Support team shares a commitment to precision, quality, and getting the job done right. Our services are performed with careful attention to OEM requirements and recognized industry standards, helping ensure your instruments operate reliably and consistently.
We invest in our service engineers by providing the specialized tools, technical training, resources, and ongoing support they need to properly maintain and repair sophisticated laboratory instrumentation.
And behind every service we provide is our commitment to you: 100% Customer Service Assurance.
Expert Service. Quality Work. Customer Commitment.
100% Customer Satisfaction
Everything we do, from how we answer the phone to the parts we stock and the services we provide, is designed to simplify our customers’ lives.
We guarantee 100% customer satisfaction 100% of the time. Our staff is 100% committed to our company’s values.
Mass Spectrometer We Service & Support
Lab Tech Support keeps adding new OEMs to our list of brands and models we support. Check with us to see if we cover your instrument.
Collapsible content
SCIEX MASS SPECTROMETER AND HPLC/UPLC
We can provide services on any SCIEX triple quad, q-trap or time of flight LC-MS/MS from old workhorse API 2000 to the most sensitive mass spectrometer 6500 series.
Sciex Triple Quad Mass Spectrometers
API 2000, API 3000, API 3200, 3500 triple quad, API 4000, 4500 triple quad, API 5000, 5500 triple quad, 6500 triple quad, 6500 triple quad +
Sciex Q-trap Mass Spectrometers
3200Qtrap, 4000Qtrap, 5500Qtrap, 6500Qtrap
Sciex Time of Flight Mass Spectrometers
QStar Series LC-MS/Tof, 4600 LC-MS/Tof, 5600 LC-MS/Tof, 6600 LC-MS/Tof
Exion UPLC / HPLC
Eksigent
Multi Plex System (MPX) with CTC Autosampler
SHIMADZU MASS SPECTROMETER AND HPLC/UPLC
Our OEM-trained service engineers will ensure that your instruments meet maximum performance.
Shimadzu Triple Quad Mass Spectrometers
LCMS-8040, LCMS-8050, LCMS-8060, LCMS-8060NX
Shimadzu High/Ultra High-Pressure Liquid Chromatography HPLC/UPLC
HPLC 10 Series, 20 Series AD/XR, 30 Series AC/XR Nexera X3/XS/ XR
Shimadzu I-Series
LC-2050, LC-2060
WATERS MASS SPECTROMETER AND HPLC/UPLC
Water’s MS Detectors - QDa, SQD, Xevo TQ-S and TQ-XS
Water’s Modular systems, Alliance, ARC HPLC, and Acquity UPLC systems.
515, 15X5, 25X5 pumps, Rheodyne injectors, 2690/5 and e2695 Alliance with 2487/2489 UV/Vis or 2996/2998 PDA detectors. Specialty detectors 2414 RI, 2475 FLR and 2424 ELS Detectors.
H-Class, I-Class, and M-Class Acquity UPLC systems.
Classic/Standard UPLC with BSM, Sample Manager, Sample Organizer, Column Manager and various detectors.
Training and maintenance of GPC applications for Waters
GPC instruments with Breeze/Empower software.
Customized training for HPLC/UPLC Best Practices and
Empower software for new users.