Get in touch with us today! Call us toll-free at 1.800.711.3235 or email us at contact@labtechsupport.com

Need help or have a question?
+1 800 711 3235
Preventative Maintenance PM for your Mass Spectrometer, HPLC & N2
At Lab Tech Support, we are committed to providing exceptional, customized care that delivers consistently high-quality results. As leaders in the repair, maintenance and support of mass spectrometry and analytical instruments, our core strengths are underscored by PASSION.
Below is the Preventative Maintenance (PM) task table that lists the tasks included in the ‘Pre-PM,’ ‘During-PM,’ and ‘Post-PM’ segments of a PM servicing session
LC-MS/MS Preventative Maintenance
pre PM Service
- System Inspection
- Pre-Performance Check
- Configuration Check
- Pre-Data Review
- System Safety Check
During PM Service
- Source Rebuild
- Front End Cleaning
- Ion-Optic Cleaning (if required)
- Roughing Pump Service
- Computer Debugging
Post PM service
- Vacuum Configuration
- Post-Performance Check
- Source Configuration
- Post-Data Review
- GMP Detail Report
HPLC/UPLC Preventative Maintenance
pre PM
- System Inspection
- Pre-Performance Check
- Configuration Check
- Pre-Data Review
- System Safety Check
During PM
- Seals
- Check Valves (if required)
- Rotor Seals
- Needle
- Needle Seat
- Filters
Post PM
- Post-Performance Check
- Flow, Leak, Stability Test
- Temperature Check
- Post-Data Review
- GMP Detail Report
Every team member shares a passion for detail and quality when striving to get the job done right – always within compliance with OEM and industry standards.
To this end, we back up our technicians with the tools, training and support they need to service your instruments, and we back it with our 100% customer service assurance.



100% Customer Satisfaction
Everything we do, from how we answer the phone to the parts we stock and the services we provide, is designed to simplify our customers’ lives.
We are 100% customer satisfaction 100% of the time. Our staff is 100% committed to our company’s values.
Mass Spectrometer we Service & Support
The Lab Tech Support team constantly adds new OEMs to our supported brands and models list. Contact us to see if we cover your instrument today
SCIEX MASS SPECTROMETER AND HPLC/UPLC
We can provide services on any SCIEX triple quad, q-trap or time of flight LC-MS/MS from old workhorse API 2000 to the most sensitive mass spectrometer 6500 series.
Sciex Triple Quad Mass Spectrometers
API 2000, API 3000, API 3200, 3500 triple quad, API 4000, 4500 triple quad, API 5000, 5500 triple quad, 6500 triple quad, 6500 triple quad +
Sciex Q-trap Mass Spectrometers
3200Qtrap, 4000Qtrap, 5500Qtrap, 6500Qtrap
Sciex Time of Flight Mass Spectrometers
QStar Series LC-MS/Tof, 4600 LC-MS/Tof, 5600 LC-MS/Tof, 6600 LC-MS/Tof
Exion UPLC / HPLC
Eksignet
Multi Plex System (MPX) with CTC Autosampler
SHIMADZU MASS SPECTROMETER AND HPLC/UPLC
Our OEM-trained service engineers will ensure that your instruments meet maximum performance.
Shimadzu Triple Quad Mass Spectrometers
LCMS-8040, LCMS-8050, LCMS-8060, LCMS-8060NX
Shimadzu High/Ultra High-Pressure Liquid Chromatography HPLC/UPLC
HPLC 10 Series, 20 Series AD/XR, 30 Series AC/XR Nexera X3/XS/ XR
Shimadzu I-Series
LC-2050, LC-2060