About Us

Verified Professionals

All Lab Tech Support Service Engineers undergo stringent background checks and are verified to ensure your complete safety.

Our Service is Insured

To ensure your 100% trust, Lab Tech Support provides insurance coverage across all of our services.

Satisfaction Guaranteed

To ensure that we consistently deliver on our 100% Customer Satisfaction service standard, our Service Team consists of only the most qualified professionals who provide only the highest quality of service.

Easy Payment

Our flexible payment options ensure the best fit for everyone.

Everything you need, all from one provider!

At Lab Tech Support, we provide expert repair, maintenance, support and service plans for most Mass Spectrometers including LC-MS/MS, LC-MS/MS QTRAP,
LC-MS/TOF, TOF-TOF, oMALDI, High-Performance Liquid Chromatographs, HPLC, UPLC, and Nano-UPLC — wherever analytical instruments are used.

All completed repair and maintenance work is done in accordance with OEM and industry compliance standards.

Choose Lab Tech Support for:
  • Preventative Maintenance (PM)
  • Installation
  • Decommission and Relocation
  • Instrument Qualification (IQ)
  • Operational Qualification (OQ)
  • Performance Qualification (PQ)
  • Expert Services
100% Customer Satisfaction

Everything we do, from the way we answer the phone, to the parts we stock and the services we provide, is designed to make our customers’ lives simpler.

We are 100% committed to providing 100% customer satisfaction 100% of the time.

Our staff is 100% committed to our company’s values.

Our MISSION

To be the best in providing top-of-the-line service for analytical instrumentation.

Our GOAL

To satisfy each and every customer.
Lab Tech Support prides itself in our ability to deliver premier customer service.

Our COMMITMENT

To proudly put ourselves behind the service that we provide.
Our field service specialists are among the best in the mass spectrometry market with over 20 years of work experience in the analytical instrumentation field.

Our VALUES

At Lab Tech Support we:

  • Value and consider the option of all employees and customers
  • Continuously improve our servicing by optimizing our assets and prioritizing our resources
  • Are committed to excellence in customer satisfaction
  • Value diversity in individuals and cultures in our workplace and at customer sites

20+ years of experience
in mass spectrometry repair, maintenance, and support

Whether your are located in the United States, Canada, Mexico, or Europe, our Service Engineers are available 24/7!