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Q1 Service Plan

An all-inclusive service plan professionally designed not only to help you maximize instrument performance but to enable your business operations and assist you in running things smoothly. It includes 1 or 2 Preventative Maintenances depending on the type of the instrument, all parts, labour and travel.


Highlights:

  • Only corresponding parts used for all maintenance needs
  • Only Professional Service Engineer employed by Lab Tech Support will visit
  • Unlimited telephone and e-mail support 24 hours a day
  • 24/48 hours on site response
  • Access to support web site

Lab Tech Support

Inclusion

LC-MS/MS

TOF-TOF

HPLC/UPLC

ICP-MS

Preventative Maintenance

(PM)

2 PM's

1 PM

2 PM's

Travel

Unlimited

Unlimited

Unlimited

Labour

Unlimited

Unlimited

Unlimited

Response Time

24 / 48

24 / 48

24 / 48


Custom Plan

We realize that every company has different needs. Whatever it is that you are looking for; Lab Tech Support will go above and beyond to tailor a service plan that will meet those specific needs. Simply give us a call and one of our service representatives will be more than happy to assist you.